Comments on: My Pella Storm Door – Warranty Claim

By: Stevens

Stevens — Wed, 01 Feb 2012 20:47:36 +0000

Pella Storm Doors from Lowes.
Same problem:
blistered out, rusted-
the bottom 1/3 of the door & 1 side are RUINED!
1/3 of the door is rotted out & flaked material is found on the floor daily.

By: lMHammond

lMHammond — Tue, 20 Dec 2011 17:13:20 +0000

Just wondering here …Does Pella see these comments? And if not,is there a way all these can be sent to their customer service group or perhaps the CEO of Pella.. Thoughts please….

By: Claudia Wallace

Claudia Wallace — Sat, 17 Dec 2011 04:29:57 +0000

I do not like the idea of paying a second time for delivery and set up. I paid when I ordered from Lowe”s the first time. beiing on a fixed income can put a dent in my income for repeated mercandise and work . Reading the reviews have me wondering whether I did the right thing ordering a Pella door. I am going to keep having the same problem repeated costing me money

By: phillip

phillip — Mon, 12 Dec 2011 23:56:03 +0000

Im on my 3rd Pella door in 5 years..All have gotten water into the particle board filler and they swell up and crack, inside and out..They have just sent me a new one without the particle board filler, so we will try this one and see what gives..model 3525..I hope they sent me the right one or its going back too.. Real bad design of these doors.. Water and particle board equal SWELLING..

By: EZHangDoor

EZHangDoor — Sun, 11 Dec 2011 03:37:20 +0000

I agree, an aluminum door will never swell up on you…

By: Pat Brady

Pat Brady — Sat, 10 Dec 2011 06:05:23 +0000

So is there a decent storm door to be had? I need one, but after reading all the negative reviews, don’t know where to find one that will not have problems! Are there any good ones available? –PB

By: Vinny

Vinny — Fri, 09 Dec 2011 16:54:43 +0000

I agree, buy a aluminum or PVC door, I put a PVC were the junk Pella/Larson failed 3 times, it is a exterior porch door so no big deal, not a bit of problem since. The PVC door was pretty cheap and not as nice as the aluminum, but then again where is it going? Allot of traffic go aluminum.

The moral of the story here is that Pella/Larson is crap, this is listed as a exterior door and it is NOT!!!! They are flaming a–holes to deal with!!!!! They lied about thier so called lifetime warranty-it is Bull Sh–. Ended up costing me enough where I could have put a gold plated door , and anyone who sells them should be ashamed of their selves. I am done with Pella/Larson forever—!!!!!!! Kiss my a– Pella/Larson

By: paul

paul — Fri, 09 Dec 2011 02:31:13 +0000

Stop buying a woodcore and get an all aluminum door. You’ll never have a problem.

By: lMHammond

lMHammond — Thu, 08 Dec 2011 22:21:57 +0000

My husband is about to shoot someone.. He has had 3 doors, 1 Larson and 2 Pella storm doors.All are crap…They leak water into the door and it rusts from the inside out. All three doors..It appears that Pella/Larson cannot make a decent storm door and based on the complaints I have viewed,they need to re-evaluate this market segment drop doors and go into lawn care. Once you get their CS Dept. the seem to have the replacement door thing down. I’ve gotten all 3 doors replaced w/new ones only to have them fail in 2-3 yrs. All the time and $ does not seem worth the $95 for Lowes installation + the frustration. So we’ll install the replacement door this spring, only to replace it in the spring of 2005 or less…

By: Wendy G.

Wendy G. — Tue, 22 Nov 2011 18:56:19 +0000

I have been reading consumer dissatisfaction comments regarding Pella doors and windows for sometime, and I am wondering if anyone has ever had a problem with a Pella storm door having a defective lock system?

Thanks for your comments.