Comments on: My Pella Storm Door – Warranty Claim

By: Carrie

Carrie — Sat, 05 May 2012 14:08:10 +0000

Well considering that Pella storm doors are MADE BY Larson, it’s kind of funny to see so many people comparing the 2!

By: Dot

Dot — Wed, 18 Apr 2012 12:40:59 +0000

I had SEVEN Pella storm doors installed on 7 separate doors of my house …purchased from Lowes, and within 3 years had the same blistering corroding problem as most of you have described. I had the 1st door replaced as soon as I noticed blistering and the replacement Pella did the SAME THING within a couple years. I will NEVER purchase a Pella door again. Had the same issues as you all with trying to get a warranty honored!
Beautiful doors, but I have no respect for their product or how they handle business. Lowes has to have heard enough complaints to quit carrying this defective product too, so I’m done shopping there too!

By: chris smith

chris smith — Wed, 07 Mar 2012 14:53:15 +0000

LOL! going threw the same thing now, your post made me laugh my **s off and more determined now after reading your post to make em pay! that was a great post, ill let you know how i did! take care.

By: Stevens

Stevens — Wed, 01 Feb 2012 20:47:36 +0000

Pella Storm Doors from Lowes.
Same problem:
blistered out, rusted-
the bottom 1/3 of the door & 1 side are RUINED!
1/3 of the door is rotted out & flaked material is found on the floor daily.

By: lMHammond

lMHammond — Tue, 20 Dec 2011 17:13:20 +0000

Just wondering here …Does Pella see these comments? And if not,is there a way all these can be sent to their customer service group or perhaps the CEO of Pella.. Thoughts please….

By: Claudia Wallace

Claudia Wallace — Sat, 17 Dec 2011 04:29:57 +0000

I do not like the idea of paying a second time for delivery and set up. I paid when I ordered from Lowe”s the first time. beiing on a fixed income can put a dent in my income for repeated mercandise and work . Reading the reviews have me wondering whether I did the right thing ordering a Pella door. I am going to keep having the same problem repeated costing me money

By: phillip

phillip — Mon, 12 Dec 2011 23:56:03 +0000

Im on my 3rd Pella door in 5 years..All have gotten water into the particle board filler and they swell up and crack, inside and out..They have just sent me a new one without the particle board filler, so we will try this one and see what gives..model 3525..I hope they sent me the right one or its going back too.. Real bad design of these doors.. Water and particle board equal SWELLING..

By: EZHangDoor

EZHangDoor — Sun, 11 Dec 2011 03:37:20 +0000

I agree, an aluminum door will never swell up on you…

By: Pat Brady

Pat Brady — Sat, 10 Dec 2011 06:05:23 +0000

So is there a decent storm door to be had? I need one, but after reading all the negative reviews, don’t know where to find one that will not have problems! Are there any good ones available? –PB

By: Vinny

Vinny — Fri, 09 Dec 2011 16:54:43 +0000

I agree, buy a aluminum or PVC door, I put a PVC were the junk Pella/Larson failed 3 times, it is a exterior porch door so no big deal, not a bit of problem since. The PVC door was pretty cheap and not as nice as the aluminum, but then again where is it going? Allot of traffic go aluminum.

The moral of the story here is that Pella/Larson is crap, this is listed as a exterior door and it is NOT!!!! They are flaming a–holes to deal with!!!!! They lied about thier so called lifetime warranty-it is Bull Sh–. Ended up costing me enough where I could have put a gold plated door , and anyone who sells them should be ashamed of their selves. I am done with Pella/Larson forever—!!!!!!! Kiss my a– Pella/Larson